Project Name:
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Gap Analysis in Preparation for ISO 9001 Registration
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Country:
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USA
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Description:
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Performed a gap analysis of client's quality management system. The following areas were evaluated: Quality manual and quality policy; Work instructions, procedures, and forms; Training procedures and records; Customer processes; Measurement and monitoring; Customer complaints, corrective and preventive actions; Planning of product realization; Design and development; Control of non-conforming product; and Customer focus and continual improvement.
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